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Webcast: A New Practice Model for 2020 with our CEO Chuck Ingram

Webcast: A New Practice Model for 2020 with our CEO Chuck Ingram

In This Episode Chuck Ingram’s life – talks about his educational background, career background and his hobbies A conversation about how Chuck land into this technology industry Discusses the history of CongruentX Talks about the different model for his business and...
Microsoft created crisis template in times of Covid-19

Microsoft created crisis template in times of Covid-19

On Monday afternoon, as news of COVID-19 cases spread globally, we pulled together a team to help customers coordinate their own information sharing and team collaboration in response to evolving conditions in times of crisis. Today, less than 48 hours later, we’re...
Derive actionable insights from your customer service data

Derive actionable insights from your customer service data

Microsoft is introducing a new homepage within Dynamics 365 Customer Service Insights that deciphers data into a more consumable view. By surfacing key topics discovered and generated by AI, customer service managers can more easily discover issues and monitor...
Microsoft Healthcare solution is paving the way to success

Microsoft Healthcare solution is paving the way to success

The decade’s first global health crisis has placed the spotlight on the need for healthcare technology that can prevent and solve the world’s critical health challenges. This last week, Microsoft shared progress on innovations helping to meet these objectives. Today,...