cX OutcomesOS
The Outcome Is the Product.
Modern CRM. Active AI Agents. Revenue architecture. Verified outcomes. cX OutcomesOS unifies performance, consumption, and continuous improvement in one accountable operating model—with 50% of cX fees at risk against verified results.
Four Systems. One Operating Model.
One cX OutcomesOS Agreement. No Change Orders. 50% of every fee is at risk until verified.
CoreOS provides the foundation. AgentOS does the work. RevOS keeps the revenue system improving.
OutcomesOS proves it.
cX CoreOS
FOUNDATION- Modern CRM + Data + Workflows
Modern CRM. Without the Traditional Risk.
CoreOS creates the modern, AI-first CRM, data, and workflow foundation that everything else depends on.
And importantly, CoreOS builds the data, telemetry, governance, and instrumentation needed to understand AI consumption and value into the foundation—not after the fact.
- Legacy to Modern AI-first, AI-native CRM
- 2–6 month modernization
- Adoption assurance
- cxDataFactory full data migration
- Fast time to value
cX AgentOS
ACTIVATION- AGENT FACTORY- Active Agents + Cowork Workpacks
Active AI Agents That Have to Earn Their Keep.
cX builds, governs, monitors, secures, measures, and continuously improves the Agent fleet—including both autonomous Active AI Agents and human-led Cowork Workpacks.
Mission-critical
- First Party & 40+ cX Agents
- Built, monitored, and improved
- Mission-critical agents
- New agent quarter
- Governed lifecycle
And Consumption Management Is Built In.
We manage both sides of the equation:
WHAT AI CONSUMES
Tokens · Compute · Capacity · Licenses · Operational Cost
↕
WHAT AI PRODUCES
Time Saved · Revenue · Conversion · Efficiency · Adoption · Customer Outcomes
We don’t just manage whether an Agent is running. We manage whether it’s worth running.
cX RevOS
MEASUREMENT- REVENUE ENGINE- Revenue Architecture + Continuous Improvement
Stop Managing Revenue by Looking in the Rearview Mirror.
Your CRM can be modern. Your Agents can be working. And your revenue system can still underperform.
RevOS connects the signals across people, processes, data, customer moments, CRM, and AI to identify where friction exists—and where the next measurable improvement should happen.
Revenue that pays for itself.
- 13 agents across the Bowtie cycle (prospect → expansion)
- Built on the Winning by Design Bowtie
- Sellers sell; the system updates itself
- Surrounds any CRM
- Dialogue Copilot included
cX OutcomesOS
PROOF- Telemetry-Verified Outcomes
The Outcome Is the Product.
OutcomesOS is the accountability layer that connects your modern CRM, Active AI Agents, and revenue system to the business outcomes they are meant to deliver.
Instead of measuring success by what was built or deployed, we measure what changed—and whether it created value.
Outcome-based. Telemetry-verified. Built for continuous improvement.
And importantly, OutcomesOS continuously connects performance, adoption, AI consumption, and business value to a shared scoreboard—with 50% of cX fees at risk against agreed performance.
MEASURE → MANAGE → VERIFY → IMPROVE
Don’t Just Read About It. See It Work.
Explore the cX AgentOS Studio and see the operating model in action. Choose your industry, business model, revenue stage, friction point, and accountable role—then discover how Microsoft capabilities, cX Active Agents, Cowork Workpacks, human judgment, and outcome telemetry work together to solve the business constraint in front of you.
Pick an industry, business model, revenue stage, friction point, and accountable role.
Manage Consumption. Maximize Value.
Consumption
What is the Agent using?
Track tokens, compute, capacity, licenses, and the operating resources behind every Agent.
Cost
What does it actually cost to operate?
Understand the economics of each Agent—not just the aggregate AI bill.
Performance
Is it doing the job?
Monitor usage, accuracy, performance, and agreed telemetry gates in real time.
Value
Is the Outcome worth the consumption?
Connect Agent cost and performance to conversion, velocity, efficiency, retention, expansion, revenue, and agreed business outcomes.
Consumption ↔ Value
Every token accountable to an outcome.
If the Economics Change, the Agent Changes.
REFINE → RETRAIN → REPLACE → RETIRE
We don’t keep Agents running because they’re already deployed. We keep them running because they’re delivering value.
One Agreement. Shared Accountability.
OutcomesOS is more than a technology architecture—it is an accountability model. We define the outcome, baseline, telemetry, and performance gates upfront, then continuously manage performance against them.
50% of cX Fees Are at Risk
Half of the annual cX fee is tied directly to agreed performance. Our success is measured alongside yours—not by activity, deliverables, or go-live dates.
Production Data. Agreed Thresholds. Verified Performance.
We validate outcomes using production data and mutually agreed thresholds. No presentations, anecdotes, or assumptions—just verified performance against the gates that matter.
No Gate. No Fee.
If an agreed performance gate is not met, the associated fee is not earned. That is how OutcomesOS keeps accountability continuous and outcomes at the center.
Where Does Your Outcome Start?
Ready to Put AI to Work?
Deploy and manage Agents that have to earn their keep.
Need Better Revenue Performance?
Find the friction and continuously improve the system.
Want to See the Model in Action?
Choose a business problem and see which Agents + Workpacks would address it.
Don't Start With the Technology. Start With the Outcome.
Modern CRM provides the foundation.
Active AI Agents do the work.
RevOS keeps the business improving.
OutcomesOS proves it.