Events Built for the Future of Outcomes
Learn How AI is Transforming CRM and Business Growth
Upcoming AI, CRM & Microsoft Innovation Events
Expert Conversations with Industry Leaders
Watch Past Webinars & On-Demand Sessions
Human Led. AI Accelerated. Outcomes Delivered.
Join congruentX leaders, Microsoft experts, MVPs, and industry innovators for conversations designed to help organizations modernize CRM, activate AI, and achieve measurable outcomes.
Explore webinars, events, and discussions covering AI Agents, Dynamics 365, Microsoft Copilot, Power Platform, revenue transformation, and the future of customer engagement.
The Future of Outcomes: Introducing cX 2.0
Discover how cX 2.0 is redefining business transformation with AI acceleration and outcome-focused strategies. Join us to learn about the latest advancements in CRM and AI integration.
Upcoming Webinars
June12th. 12:30est
Modernize Your CRM. Keep It Current. Achieve Outcomes.
Most CRM projects focus on implementation. The best organizations focus on outcomes. They will dive into congruentX’s cX OutcomesOS, a new outcomes as product, that combines CRM modernization, AI-powered agents, and revenue visibility into a single outcomes-driven model.
Learn how organizations are:
• Modernizing legacy CRM platforms without creating future technical debt
• Deploying mission-critical AI agents that stay active in the flow of work
• Measuring revenue outcomes daily, not months after go-live
If you’re looking to move beyond projects and start driving measurable business impact, this session is for you.
June 23rd, 12:00cst
From Pilot to Performance: Driving ROI with AI Agents
Join Microsoft and industry AI leaders for an interactive conversation on moving beyond AI experimentation and into real business transformation.
congruentX’s Chuck Ingram, Chief Frontier Strategy Officer, and Chris Cognetta, Chief AI & Technology Officer + Microsoft MVP, will join an expert panel of technology leaders to discuss how organizations are successfully moving AI agents from pilots to production — securely, strategically, and with measurable outcomes.
With real-world experience helping organizations modernize CRM, operationalize AI, and deploy mission-critical agents, Chuck and Chris will share insights on what separates AI projects that stall from AI initiatives that deliver true business impact.
This session will feature real demos, real deployments, and practical strategies to help businesses embrace the next generation of work with AI agents.
Upcoming Industry Events
Community Summit Roadshow
June 9, 2026
Community Summit
Oct. 11th, 2026
Oct 27, 2026
When Salesforce Meets Microsoft
What AI Agents are NOT
Deepen Your Secure Foundation
Podcasts from congruentX Leaders
How To Change
Service X-Factor
Discover More on YouTube
Dive into a wealth of knowledge with our past webinars and tutorials on the congruentX YouTube channel. Enhance your understanding of AI-driven solutions and digital transformation strategies.
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FAQ
What types of events does congruentX host?
congruentX hosts webinars, industry discussions, Microsoft-focused events, and educational sessions focused on CRM modernization, AI adoption, Microsoft Dynamics 365, Copilot, and business outcomes.
Who should attend congruentX events?
Business leaders, sales executives, technology leaders, CRM owners, and organizations looking to modernize customer engagement and accelerate AI transformation.
Are congruentX webinars available on demand?
Yes. Many congruentX sessions are available as on-demand replays featuring CRM experts, Microsoft MVPs, and industry leaders.
What topics do congruentX events cover?
Topics include AI Agents, Dynamics 365, CRM modernization, Copilot, revenue operations, customer experience, adoption, and digital transformation.