Gartner’s most recent Gartner Peer Insights Voice of the Customer: CRM Lead Management, names Microsoft as a 2020 Customers’ Choice for CRM Lead Management. This recognition comes from the opinions and evaluations gathered under the Gartner Peer Insights program, which gathers opinions of actual users then identifies vendors and products that they rate highly. As this graphic shows, customer feedback places Microsoft in the space where high review coverage and overall rating converge. Please take note that the companies are listed alphabetically. Read more here